Many medical offices and clinics are now using medical virtual assistants to help with a variety of tasks. As a medical virtual assistant, you’ll be providing administrative and clinical support to a healthcare provider by working remotely. If you have administrative experience and are interested in working from home, becoming a medical virtual assistant may be a good fit for you.
While there is no one-size-fits-all formula for becoming a medical virtual assistant, there are a few things you can do to increase your chances of success in this field.
First, Research the Role of a Medical Virtual Assistant
To become a medical virtual assistant, you must research the role extensively and understand the duties involved, what the roles entail, the skill sets needed, and what type of person would excel in the role. A medical virtual assistant usually works remotely, often from home, and performs tasks that traditionally have been carried out in person by medical office staff, such as:
- Scheduling appointments
- Confirming insurance benefits
- Handling customer service inquiries
- Receiving, submitting, and managing medical records
- Handling billing, claims, appeals, and collection
- Scribing and medical transcription
Understanding the role of a medical virtual assistant is critical to your success in the role, so take your time to understand every aspect of the profession. You can visit MedVa to explore further what this role entails.
Earn a Certification in Medical Coding or Medical Billing
While not required, most medical virtual assistants have a background in the medical field, whether as certified medical assistants, licensed practical nurses, or registered nurses. Others come from administrative or customer service backgrounds. What matters most is to be able to meet the client’s needs. If you don’t have a medical background, consider getting a certification in medical coding or medical billing.
In most cases, you’ll also need to understand IT security best practices and have certifications in HIPAA compliance training. The goal is to ensure you have basic knowledge of medical terminology and procedures that you’ll need to be successful. Many online programs offer these certifications, and they can usually be completed in six to eight weeks. Once you have your certification, you’ll be able to start applying for jobs and increase your chances of being hired.
Have Strong and Effective Communication Skills
A big part of a medical assistant’s job is communicating with patients. They must be able to explain procedures and give instructions. They also take on a lot of customer service duties, such as answering questions and scheduling appointments. If you’re not a people person, then this probably isn’t the right job for you. But, if you are a people person and you have strong communication skills, then becoming a medical virtual assistant could be a great fit for you.
Great communication skills involve:
- The ability to listen attentively
- The ability to speak clearly and effectively
- The ability to write clearly and concisely
- The ability to build mutual work relationships virtually
Have Strong Organizational Skills
One of the most important skills required to be a medical virtual assistant is having strong organizational skills. This involves being able to keep track of appointments, deadlines, and tasks. It also includes being able to effectively communicate with clients and other members of the team via email, phone, and text. Without these skills, it would be difficult to provide quality care to patients.
To improve your organizational skills, consider these insights:
- Start by taking some time to understand the needs of the medical office or clinic you will be working with. What is their daily schedule like? What type of tasks need to be completed?
- Create a system for tracking deadlines, appointments, and tasks. This may include using a physical planner, an online calendar, or a combination of both. Most medical clinics will provide tools and resources to help you stay organized.
- Set up reminders for yourself so that you don’t forget important tasks or deadlines.
- Make sure to communicate with your clients and team members regularly. This will help ensure that everyone is on the same page and that tasks are being completed as planned.
Embrace Working Independently
One of the best things about becoming a medical virtual assistant is that you get to embrace working independently. You can set your own hours, work from anywhere, and be your own boss. This can be a great way to learn how to manage your time and workload effectively. Of course, working independently also comes with its own challenges but, if you’re self-motivated and organized, you can definitely make it work.
To adjust to working independently, it can be helpful to set some structure for yourself. This may include:
- Setting regular work hours
- Taking breaks at specific times
- Creating a daily or weekly to-do list
- Enrolling in training courses on medical virtual assistance
- Familiarizing yourself with relevant software and applications
- Researching the latest trends in the medical industry
Finally, Reach Out to Medical Offices or Clinics
Now that you have the skills and mindset that medical offices are looking for in a virtual assistant, it’s time to start your job search. The best way to find work as a medical virtual assistant is to reach out to medical offices or clinics directly. Do this by either sending them an email or calling them on the phone. Be sure to include in the email a covering letter and your resumė. Ensure your resumė has all your updated qualifications and experience included.
In your phone call, mention that you’re a virtual assistant and ask if they have any needs that you could help with. By reaching out directly, you’ll be able to land the best clients and projects. Many times, they’re looking for virtual assistants but don’t know where to find them. You can offer your services and give them a trial run. If it works out, you have a new client. And if not, move on to the next medical office.
Working as a Medical Virtual Assistant is a Fulfilling Job
Working as a medical virtual assistant is a very fulfilling job. You get to help people in need and make a real difference in their lives. There are many opportunities for career growth and advancement. If you have the necessary skills and qualifications, then go ahead and pursue this career path. It’s one of the most sought-after and in-demand jobs in the medical industry today.
With the medical industry turning to more virtual care, there is a great demand for virtual assistants across various medical sectors. Be part of this revolution and join the many medical virtual assistants who are making a difference.