The HR department is not only crucial but also responsible for many things. Without proper leadership from this department, a company will suffer from mismanagement. The cost of this mismanagement is vast. A company may lose a large sum of money due to this.

Thus, an HR manager needs to supervise everything in the company besides managing the employees and their problems. He/she looks after the overall function like training, new recruitment, benefits, events, compensations, development, and much more.

Importance of the role of an HR


The HR manager of a company works to strengthen the management strategies of that firm. They also look into the matters of fixing salaries and wages of the employees. The crucial part of their work is to do anything that benefits the company.

HR has to cater to the company’s needs and safeguard it from all sorts of risks. For this, they handle every deal that a company is making. Their task is also to look at the training and skill development of the employees.

Besides doing all this, they have to listen to what the employees say. HR is also involved in the hiring process for the company. Further, he/she needs to look at the banking details, legal matters, and tax payments. This makes the HR department gain utmost importance.

You can visit to find more about HR management and ways to excel at it with a professional approach. Below are some of the HR department’s crucial roles listed and discussed that an HR manager needs to take care of.

Collaborative working

Beyond excellent collaborative work, a company cannot flourish. The productivity of the company depends upon its employees, and if they do not work in collaboration, the company fails to succeed.

HR ensures that the employees and professionals work properly. These professionals distribute work among the employees. They also work with them to skillfully complete the job.

Distribution of work is yet another significant job. HR needs to get the work done by the employee correctly. Thus, this collaboration of work makes the company progress efficiently and effectively.

Improving devotion and responsibility


An HR professional ought to devise blueprints to increase the dedication and commitment of the employees. They select the employees for various posts depending on the educational qualification of that person. It is the most crucial work to assign a department to a new employee.

HR needs to see that the person enjoys his/her work. Failing that will make the recruits unproductive. HR may also need to pressurize the employees so that the assigned work is done on time. Dedication being innate to an employee, HR needs to instill it as much as they can.

Communicating and discussing various matters with employees

HR needs to communicate important messages to the employees of the company. They discuss strategies and plans with professionals and employees for the development of the company. Conveying proper instructions helps the employees work without committing considerable errors.

HR needs to provide the right direction and resolve difficulties arising in the firm. They also need to settle the problems of the employees regarding the benefits an employee receives. Another crucial work of HR is to resolve disputes and conflicts.

HR should deter from miscommunication with employees. This delays the workflow of the day. Besides, HR should be careful about what they say or do. The HR needs to handle everything skilfully, and thus their post becomes very crucial.

Enhancing the capability of a company


HR also needs to boost the capacity that a company has for production. They should always be determined to increase the production of work. Doing so will entitle the company to continue making profits — being able to produce more will boost its marketing also.

An experienced HR will be able to look after the company properly. HR manages and devises various strategies that a company has. HR also plays a crucial role in the recruitment process. They choose interviewees by assessing their potential and skill. HR is also responsible for establishing a long term connection with the employees. Doing so will help the company work smoothly.

Hiring and retention

HR is involved in the recruitment procedure for the company. They select candidates depending on the necessity of the company. They devise strategies so that the employees don’t leave shortly. Doing so does not disrupt the workflow. Even recruiting new people in short gaps can be controlled.

Besides hiring, retention is also the duty of an HR manager. They can do so by establishing proper communication with the employees. The workability of the company increases as HR creates a suitable working environment.

Skill Development


HR needs to notice whether any old or new employee needs any training. It will ensure that an employee works for the long term. Keeping an eye on this matter is an essential part of HR’s work. It will be beneficial for the company if the HR looks into these matters carefully.

HR has to analyze the performance of employees to know what they need. Doing so increases the scope of improvement of the employee. Once the authority is notified regarding what an employee needs, it becomes easier to train them in whatever they lack.

Establishing an adequate relationship with employees

The primary work of HR is to have a smooth relationship with employees. This will ensure proper workflow. If employees are irritated with HR, they might not feel comfortable to work.

A crucial role of HR’s is to mix with employees such that they do work on time yet feel comfortable under the leadership. HR needs to communicate properly with the employees to strengthen their bond with the company.



HR also needs to manage the payroll of the employees. They lead the company so that the firm gets maximum benefit. They also need to look after the sick leave and other leaves that an employee takes. They are the supervisors to everything that is going in the company. Thus, their role becomes crucial in business.